Device networking

Device management and control

Schedule and countdown

How to set timing (cyclic timing, random timing) to manage the switching of equipment?What if I changed my phone time zone after I add the device?What if I changed the time zone in my personal center of the App?Why is the Bluetooth device timing inaccurate?Which time zone is used for executing a scheduled task?Set the sunrise to turn off the lights and the sunset to turn on the lights. Is the sunrise or sunset time fixed?Do you have a time zone setting in your app so that when I travel to a different time zone my devices still operate in my home time zone at the correct time?Can the timer be set differently for several days?How to adjust the device time to DST?How to cancel the countdown function?Could you help me to delete automations from the App?DST timer are off by an hour?Device functionality lost after app update?What should I do when the time zone of my device is incorrect?Will the schedule run on time in a different time zone?Why is there a delay in timer settings?If a countdown and timer are set to the same time, one to turn it on and the other to turn it off, which will be prioritized?Can the timing be executed when the product is offline?Why does the countdown function not work when I set automatic device shutdown after 4 hours?What should I do when the app countdown function fails to work?How to delete timer?What should I do if the "Scheduling" task is not correct or doesn't execute?The device don't turn on after real sunset, but turn on one hour before sunset?What should I do if the scheduled task is not executed correctly?

Display and notification

Software and system

Account and login

App use instructions

Advanced features

Third-party control issues

Device connection failure

App use issues Schedule and countdown

How to cancel the countdown function?

How to cancel the countdown function.

Dear user, we are sorry for your inconvenience. Please set the countdown timer at 0 hours and 0 minutes to cancel the countdown.

How to adjust the device time to DST?

How to adjust the device time for daylight saving time (DST).

Could you help me to delete automations from the App?

What to do when an automation cannot be deleted from the App.