Configure a camera's network by scanning a QR code
Steps for a camera to configure the network using QR code scanning
How does the camera use the scanning QR code to configure the network?
Dear user, we are sorry for your inconvenience. Please follow the steps below:
- First, make sure that the device is powered off for more than 10 seconds before powering on the device. Then long press the restart button on the device for about 5 seconds, until the indicator light of the device starts blinking rapidly. The device enters the network configuration state.
- Follow the prompts in the App to select the 2.4Ghz wireless network (most products do not support 5Ghz wireless networks, nor mobile hotspot networks and passwordless networks).
- Cameras do not support public wireless networks certified by using a verification code from mobile phones or other verification methods.
- Click "Continue"; the mobile phone displays a QR code.
- Use the camera to scan the QR code 15 cm to 20 cm away from the mobile phone.
- After the scan is successful, you will hear a beep sound from the camera, click "I hear a Prompt", and the camera will enter the network distribution process.
If the camera still fails to connect successfully through the above steps, please refer to What should I do when my device fails to enter the network configuration state? Or, for most routers, configure separate Wi-Fi SSIDs for the 2.4 GHz and 5 GHz bands to split your network into 2 frequency bands.
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