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Device networking
How to add a device
Connect devices using only a mobile hotspot (no Wi-Fi)Do I need to re-add the device after changing the router?Auto Scan can't find any devicesCan I use Auto Scan when the indicator flashes slowly?Bluetooth device: enable Wi-Fi or mobile data?Set the device to network connection status (Wi-Fi)Device fails to enter the network configuration stateAdd a device and connect it via BluetoothAdd a device and connect it via Wi-FiConfigure a camera's network by scanning a QR codeHow are the EZ and AP modes different?How to tell if I'm on a 2.4G or 5G Wi-Fi networkMy device was disconnected, how can I reset it?
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Device networkingHow to add a device

Auto Scan can't find any devices

What to check when Auto Scan is enabled but no devices are found

Why can't the app find any devices when Auto Scan is enabled?

Hello, we deeply apologize for any inconvenience caused to you. Firstly, you need to confirm that your devices are in the network distribution state (the indicator light enters the "fast flashing" state; the "slow flashing" state does not support "automatic discovery"). Secondly, some Wi-Fi devices need to click the "Configure Wi-Fi" button below to configure their Wi-Fi account and password before they can connect.

The "Auto Discovery" mode requires the app to use the "Wi-Fi and Bluetooth" permissions, which you can turn on in the phone system settings.

Do I need to re-add the device after changing the router?

Why a device goes offline after a router change and how to add it again

Can I use Auto Scan when the indicator flashes slowly?

Why Auto Scan only works with devices in EZ mode

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Why can't the app find any devices when Auto Scan is enabled?